As Head of the Northern Ireland Housing Executive’s (NIHE) Research and Equality Department, Karly Greene has overall responsibility for the Northern Ireland House Condition Survey and ensuring that the overall Research and Intelligence Programme is continually informing planning and housing policy. Karly joined NIHE in 2017 from Quadrangle, a London-based research consultancy, and previously held roles in Clarabridge and PwC. Her background in Research, consulting and analytics spans over a decade working with organisations across the private, public and voluntary sectors. She is a specialist in large quantitative and data driven projects mainly helping organisations better utilise their data to understand their relative market and customer base. She is experienced in working with multiple stakeholders to build customer/market segmentations and satisfaction/impact surveys, working with research users to successfully implement the recommendations from the insights.