Gavin Smart is deputy chief executive at the Chartered Institute of Housing (CIH). He leads CIH’s policy and good practice work which aims to support the housing profession and to influence government policy and thinking. Gavin also leads CIH’s marketing, communications and sales team with overall responsibility for managing CIH’s external profile with members, the wider profession, government, stakeholders and the public. Before joining the CIH he worked for the National Housing Federation as assistant director for research and futures with responsibility for leading the Federation’s policy work on public investment in the housing association sector and the broader finance policy agenda as well as leading the Federation’s research and analysis function. Prior to that he work in central government and at the University of Bristol.