Privacy Policy

Privacy Policy & Cookie Policy

Overview

We hold data types such as: name, contact details, age, sex, financial and credit card details, events attended, membership details, roles within the HSA. We store all data securely.

We use your data for activities such as: membership; event bookings and abstract submissions; journal and magazine circulation; payment processing. We share your data only with third party providers who help us provide you with services – such as our marketing automation platform, MailChimp, and Taylor and Francis to send members their journals.

We do not sell your data to any third party providers.
We invite you to opt in to receive news, updates and marketing information from us when you become a member, register for an event or submit an abstract for an event. You can opt out at any time by clicking the unsubscribe button on the footer of any email you receive from us.

Privacy

The Housing Studies Association (“We”) are committed to protecting and respecting your privacy.
In this privacy policy we set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand how we use and store your personal data. By visiting www.housing-studies-association.org you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulations 2018 (the Act), the data controller is AWAITING CONFIRMATION FROM ANNE CUTLER AS TO WHETHER HSA OR TUOS IS THE DATA CONTROLLER.

We may collect and process the following data about you:

Information you give us.

You may give us information about you by filling in forms on our site www.housing-studies-association.org.org (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our mailing list, become a member or renew your membership, register for an event, or when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page and any phone number used to call our customer service number.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website such as membership payment or journal purchases, or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
    You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
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You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Uses made of your information

We use information held about you in the following ways:

Information you give to us. We will use this information:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other events, products and services we offer that are similar to those that you have already purchased or enquired about;
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.
    Information we collect about you. We will use this information:
  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;

Disclosure of your information

Please note the HSA will not sell your data onto third parties at any time however we may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract related to your membership we enter into with them or you (for example, membership payments, processing of journal orders etc.).
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.
    We may disclose your personal information to third parties:
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of the Housing Studies Association, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Retention of Your Data

We will retain your personal information for as long as we need it for purposes we collected, according to the applicable laws. Thereafter, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. If you want to update the personal information we have, you can do so by updating your member profile, opting out of any communications we send to you or by emailing us at hsa@housing-studies-association.org

Our commitment to security

  • We are committed to ensuring that your information is secure and in order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, to maintain data security and correctly use the information we collect. We follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
  • No method of transmission over the internet, or method of electronic storage, can be 100% secure. Therefore, we cannot guarantee the absolute security of your information. The internet by its nature is a public forum, and HSA encourages you to use caution when disclosing information online.
  • Access to the information which you have provided will be limited to authorised members of the HSA committee and secretariat as required for the purposes identified above as well as IT security and maintenance.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to request a copy of the information that we hold about you. If you would like a copy of the information that we hold about you please email hsa@housing-studies-association.org.
We want to make sure that the information that we hold is up to date therefore you may ask us to remove or correct the personal data that we hold about you that you may think is inaccurate.
You also have the right to erase or restrict your personal data, object to processing and also withdraw your consent to prevent us processing your personal data.

If you prefer not to receive communications from HSA, please email hsa@housing-studies-association.org. .
If you are not happy with the way we have processed your information please contact hsa@housing-studies-association.org. You have the right to lodge a complaint with the UK supervisory authority, the Information Commissioners Office.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: hsa@housing-studies-association.org.